Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Rocket Play Online Casino, we're committed to promoting responsible gaming practices. It's important to understand that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or gamble under the influence of alcohol or drugs.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Rocket Play Online Casino. We take age verification seriously and comply with all Australian gambling regulations. If you are under the legal age in Australia, you are not permitted to gamble or access our services.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for essential expenses (rent, bills, groceries)
- Hiding gambling activities or lying to friends and family about your gambling
- Gambling for longer periods than intended
- Feeling restless or irritable when trying to cut down or stop
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to gamble or pay gambling debts
- Jeopardizing relationships, education, or career opportunities due to gambling
- Returning to gambling repeatedly to recoup losses
- Needing to gamble with increasing amounts to achieve the same excitement
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Features
Rocket Play Online Casino provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set limits on the amount you're willing to lose during a specific period
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing
- Time-Out: Take a break from gambling for a set period (24 hours to several weeks)
- Self-Exclusion: Permanently or temporarily close your account and exclude yourself from accessing our services
To access these tools or for more information, contact our Customer Support team.
Support Organizations in Australia & Internationally
If you're struggling with problem gambling, professional help is available. Here are trusted organisations:
Australia
- Gambling Help Online (National Problem Gambling Service)
www.gamblinghelponline.org.au
Free, confidential counselling and support service for all Australians. Phone: 1800 858 858 (24/7)
United Kingdom
- GamCare
www.gamcare.org.uk
Free support and information for problem gamblers - GamStop
www.gamstop.co.uk
Self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
www.responsiblegambling.org
Evidence-based information and resources for problem gambling
United States
- National Council on Problem Gambling
www.ncpgambling.org
National helpline: 1-800-522-4700 (24/7, confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support on gambling addiction and responsible gaming
If You Need Help
Problem gambling is a real issue that affects many people. There is no shame in seeking help. If you or someone you know is struggling with gambling, please reach out to one of the support organisations listed above. They provide free, confidential, and professional assistance.
Remember: You are not alone, and help is available 24/7. Take action today.